Our flat rate delivery costs £3. 55 ( UK only!) and will be delivered via Royal Mail(small parcel). We aim for all deliveries to be made within 3-5 days (hopefully quicker!).
Goods will be dispatched to the address supplied by you in your order. We will email you as your purchase is dispatched. Please contact us if you would like to arrange delivery outside the UK.
It is always lovely to receive a gift, so we have packaged all our products as though they are a pressie! As well making you smile, it is mainly to make our packaging fully recyclable. The product carries a cardboard label , it is wrapped in tissue paper and placed in a cardboard postal box. When you place an order there is an option to get a handwritten gift postcard with your message so you can send it direct as a present if it is not for yourself.
We hope that you are fully satisfied with your purchase. However in the event that this is not the case, you can return your purchase within 14 days. It must be unused and with the original packaging.
We are not responsible for the cost of return postage and please obtain proof of postage back to us.
A full refund of the purchase price will be made to you once the item is received by us. In the very unlikely event that the product is faulty or damaged on receipt please contact us to discuss refund / replacement
(see terms & conditions).